Privacy Policy

Information collected

Jael’s Beauty collects the information needed to schedule and manage an appointment, including your name, phone number, optional WhatsApp number, selected services, requested appointment date and time, payment status, communication choices, and any optional reference photo you submit.

Jael’s Beauty is operated by sole proprietor Koura Zerbo. During booking, you may independently choose appointment texts and promotional texts for the phone number you enter.

Our Contact Us form collects your first and last name, phone number, message and separate optional choices for inquiry-related and promotional texts. We save these in the salon’s private inbox so authorized staff can respond. Without inquiry-text consent, we may call you about your inquiry. Promotional texts require the separate promotional checkbox; submitting an inquiry alone does not subscribe you. Please do not include payment details or sensitive personal information in your message.

How information is used

Your information is used to check availability, hold and confirm reservations, process a booking deposit, communicate changes and reminders when you opt in, prevent scheduling conflicts, and help Jael’s Beauty prepare for your requested service. Your confirmed service total is shown before booking. Any later price adjustment is discussed with you and recorded by the salon.

Creator partner program

When you create a creator account, we collect your name, email address, and phone number for account and creator-program contact and store a salted, one-way hash of your password. We record the version and time when you accept the Creator Account Terms and Conditions. Providing a phone number or accepting those terms does not give consent to marketing texts. We keep the public social profile links you submit, your optional profile photo and introduction, the version and time of your separate program-terms acceptance, salon approval, post links and reviews, content-day requests and quotes, referral code and campaign terms, and commission and payout records. Your creator profile and photo are available to your signed-in account and authorized salon owners and managers; we do not publish a public creator profile page.

We may email you about verification, password recovery, security, and administration of your account or an approved creator relationship. Salon staff may call your provided number about a related account or program matter. Account creation does not enroll you in SMS, WhatsApp, automated calls, or promotional messages; any required permission for those channels is separate.

We email one-time links to verify creator email addresses and reset passwords. These links expire and are stored on our server as one-way token hashes. Our connected email provider processes the address and message to deliver the link. Creating a creator account or requesting account access does not subscribe you to promotional messages.

A personal referral link records an aggregate campaign open. Only if you allow Partner referrals in Privacy choices do we save a browser cookie that can identify the creator for up to 30 days from that link opening. A newer qualifying creator link replaces an older creator link; a personal creator code you actively apply at booking takes priority. Creators may label individual post links, all belonging to the same account and campaign. We use a normalized customer phone number to count creator-program visits across referrals and apply the correct commission schedule. The creator portal shows opens, attributed bookings, completed visits and commission status; it does not show referred customers’ names, phone numbers or payment details.

Creator social onboarding uses public profile links, not social-platform account connections. We do not ask for your social password or automatically pull follower counts from pasted links. The salon may review public profiles and submitted post links manually and record figures, notes, and the date and source of that review. If you previously connected a social account through the older flow, contact us to request that stored connection information be removed, subject to records we need to retain for business or legal reasons.

When Stripe Connect is available and you set up payouts, Stripe collects and manages the information needed to pay you. We store the connected account identifier, setup status and transfer reference, not your bank or full card details. Creator sign-in uses an essential session cookie. Creators who joined through the earlier invitation process may also use a one-time private link.

Payments, calendar, and service providers

Payment details are handled by the payment provider selected at checkout. Jael’s Beauty receives the verified payment result and does not store full card details. Booking data may also be processed by hosting, calendar, messaging, and payment providers only as needed to provide these services.

SMS consent and communication choices

Automated text (SMS) updates are optional. If enabled, they may include a reservation code, status, payment link, appointment changes, and reminders. Message frequency varies with booking activity. Message and data rates may apply. Consent is not a condition of purchase or booking. We do not send automated WhatsApp messages. Manual WhatsApp chats remain available; SMS consent does not authorize WhatsApp messages. SMS signup takes place in Step 3 of our website booking form, with independent, optional, initially unchecked choices for appointment texts and promotional texts. Promotional texts may include salon offers and service promotions; their frequency varies. When you submit booking details and a reservation is saved, we record your choices with the phone number, time, collection method, source page and a versioned copy of the disclosure. Booking and payment do not require either SMS choice. Messaging providers may process the information needed to deliver your chosen messages on our behalf. Historical booking SMS consent records are retained; they do not grant permission for marketing. Entering a booking phone number alone does not authorize texts. You may opt out of text messages by replying STOP, reply HELP for help once messaging is activated, or contact Jael’s Beauty to change your WhatsApp preference.

The SMS program is for people age 18 or older, as explained in the linked SMS Terms. This requirement applies to SMS enrollment, not eligibility to book salon services. The appointment and promotional choices are independent, never preselected, and never required to book or pay. Our public forms do not collect WhatsApp consent. A phone number or SMS consent alone does not authorize WhatsApp messages.

The Contact Us form has two independent, optional, initially unchecked choices: inquiry-related text replies and promotional messages. Message frequency may vary. We retain each submitted choice, phone number, time, source and displayed disclosure as evidence when the inquiry is saved. Inquiry consent does not authorize promotions, and these choices do not grant appointment-message permission. Older inquiries are not automatically enrolled in promotions. For abuse prevention, we also use short-lived request counters keyed by a hash of the network address.

View the current Contact Us screenshot or read the full opt-in explanation.

We do not sell or share SMS opt-in data or personal information with third parties for marketing purposes. Mobile numbers, messaging consent and opt-in records are not sold, rented, or shared with affiliates or third parties for their own marketing or promotional purposes. Information needed to deliver texts may be processed only by our messaging providers on our behalf.

See our SMS Terms & Conditions for program details and support.

See how SMS consent is collected on our website to review the current disclosures. Automated customer texting is not active yet.

Travel appointments

If you choose travel to your address when available, your entered address and the salon address are sent to Google Maps to check a driving route and calculate our travel fee. We do not track your device location. We retain your appointment address, accepted fee and scheduled travel allowance with your reservation so staff can reach you and manage the booking. Unused travel quotes expire after one hour and are cleared as new estimates are requested.

Google Maps processing is subject to Google’s Privacy Policy and Google Maps terms.

Cookies and browser storage

Our QR affiliate program gives each location or mobile partner one current QR link. Opening it records an aggregate visit count; this is not a unique-person count or proof of a physical scan. Known automated and signed-in staff opens are classified separately. QR assignment changes do not move account history. With referral permission, unassigned QR visits and resulting bookings are retained in owner-only reporting without affiliate commission and never create retroactive rewards. A valid scan keeps the affiliate assigned at scan time; a newer unassigned scan replaces an earlier affiliate claim. Only if you allow Partner referrals in Privacy choices do we store a first-party referral cookie lasting no longer than 7 days from the scan. The latest qualifying affiliate scan is credited when you create a booking: within 24 hours is direct; after 24 hours through 7 days is indirect. Refusing tracking does not change prices or prevent booking. Browser privacy signals are respected. We do not use fingerprinting or promise tracking across devices. A booking with both creator and affiliate attribution requires reward review; it is not automatically paid twice.

Affiliate accounts use the email and phone assigned by the salon and a password chosen by the invited partner. We store a salted, one-way password hash, hashed single-use email links, and an essential 30-day sign-in session cookie. Completing password setup from the invitation verifies the saved email address. Our connected email provider processes the address and invitation or password-reset message. Invitations are not sent by SMS. We retain business and manager/contact names, contact details, QR assignments, accepted program rules, aggregate daily QR visits, anonymized attribution records and reward/payment evidence for program administration. Affiliates cannot see customers’ names, phone numbers, services or payment details.

Partners can independently choose daily email and SMS summaries of QR activity, bookings and earnings. We save the phone number, time, source, version and text of their SMS choice. Accepting the program terms or providing a number does not authorize texts. Daily texts require both partner permission and the salon’s approved messaging setup; STOP and provider opt-outs are respected. Partners can turn summaries off in their portal. QR tracking does not grant SMS or WhatsApp consent. Unassigned QR visits do not create retroactive earnings. Read the QR affiliate program and messaging rules.

The website and its hosting and payment providers use essential storage for security, sign-in, booking and payment services. Privacy choices offers separate, initially off choices for Website analytics and Partner referrals, plus Essential only. Your versioned preferences last up to six months and are separate from SMS permission. Old single-purpose choices do not grant new permission. Temporary referral-link evidence can be claimed only within 30 minutes while you choose; expired records are removed in periodic, limited cleanup batches. A saved referral token is random and its server copy is hashed. Withdrawal clears optional identifiers and stops future tracking; it does not erase a referral already attached to an existing booking or alter an earned reward. Your browser can also control cookies; blocking essential storage may affect sign-in or checkout.

Optional website analytics

With your permission, we collect pages and sections viewed, button interactions, selected service names, booking steps, voucher outcomes and loading measurements. Random browser and visit identifiers help us estimate repeat visits and connect a booking to its website visit. Payment outcomes come from our existing payment records, not from recording the payment screen.

Analytics does not collect what you type, contact details, uploaded photos, full website addresses, private reservation tokens, precise location or card details. Website Insights is restricted to owners and managers. When Google Analytics is enabled, and only after you allow Website analytics, Google receives limited public-page and booking-step events with random identifiers, device information and the network information needed to deliver its service. We do not enable advertising personalization, Google Signals, private-page tracking or session recordings. See Google’s Privacy Policy and how Google uses information from sites that use its services. Google reports do not determine payments or partner rewards.

Use Privacy choices on the website to allow or decline analytics and referrals independently, or withdraw permission. Declining does not affect booking. We respect Global Privacy Control and Do Not Track signals. Optional random browser identifiers last up to 90 days, and visit identifiers expire after 30 minutes of inactivity. Detailed browsing reports cover 90 days; older records are removed in limited batches as collection runs. Non-identifying first/latest source and campaign snapshots are retained with a saved booking for business reporting; affiliate and creator attribution is retained for administering rewards and resolving disputes. Aggregate choice and link-open counts do not identify individual customers. Withdrawal stops future collection; previously collected records remain subject to these retention rules. No screen recordings are made.

Your privacy choices and requests

You may ask to access, correct or delete your personal information by emailing kourazerbo3@gmail.com or calling +19176346921. We may need to verify your identity before acting on a request. We retain information needed to fulfill bookings, maintain payment and business records, document consent and opt-outs, resolve disputes, and meet applicable obligations. Deletion may be limited where retention is necessary for those purposes or required by law.

You can withdraw optional analytics permission using Privacy choices. To stop SMS once messaging is active, reply STOP or contact us. Withdrawing messaging consent does not cancel a salon appointment. We retain the opt-out information needed to prevent further messages.

Access, security, and contact

For privacy and messaging support, email kourazerbo3@gmail.com.

Clients can use the reservation-status page with their booking reference and phone number to review their reservation. The owner dashboard and reference photos are restricted to authorized salon staff according to their access permissions. No internet system can be guaranteed completely secure, but access controls and limited data collection are used to reduce risk.

For a privacy request, call +19176346921 or contact Jael’s Beauty using our Contact Us form.